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Event Details
FtOCC Technician Certification (trixbox Pro and PBXtra)
FtOCC Technician is a three-day technical certification course designed to train resellers and consultants to support their clients running trixbox Pro and PBXtra systems. Taught by Fonality technical support instructors and designed for Linux system administrators, FtOCC Technician dives deep into platform and application installation, carrier setup and integration, network configuration, echo causes and remedies, and other common issues. Upon completion of this course qualify to become a Fonality Reseller and earn increased discounts on Fonality products and support.
What Do You Get?
- Free trixbox Pro demo kit with Call Center Edition and support
- Discounts on PBXtra and trixbox Pro licenses*
- Discounts on Fonality support*
- FtOCC Certified polo, tshirt, and hat
* Upon acceptance into Fonality's Ultimate Channel Program.
During the course, we will cover:
- Tier 1 and Tier 2 level troubleshooting
- LAN & WAN environments
- Proper system hardware configuration
- trixbox and PBXtra installation guidelines
- IP phone and SIP provisioning
- Proper router and firewall configuration
Who Should Attend?
- Resellers and consultants growing their trixbox and PBXtra businesses
- Linux technicians and engineers
- Fonality Certified and Premium resellers
NOTE: A practitioner’s knowledge of Linux is required. Without it, you will likely not gain much value from the class, as we start day one from the Linux command line interface and build from there. In particular, the hands-on laboratory exercises will require a comfort with basic CLI commands, simple scripting, and the ability to quickly scan and analyze system and application logs.
Course Objectives:
- Install and configure trixbox Pro and PBXtra with confidence
- Resolve installation, administration, and usage problems more quickly
- Provision your own phones, thereby decreasing the turnaround time required for add-on phones and devices!
- Experience fewer problems by avoiding the usual "beginner" mistakes!
- Have an in-depth understanding of how trixbox and PBXtra work (product, process, policy, protocol)
- Receive full reseller discounts (for signed Certified and Premium resellers only)
Full course details including a schedule can be found here
When & Where
Omni Interlocken Resort
500 Interlocken Blvd
Broomfield,
CO 80021
Monday, June 15, 2009 at 8:00 AM - Wednesday, June 17, 2009 at 5:00 PM (CT)
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Hosted By
Fonality trixbox
trixbox® is an IP-PBX software solution designed for small and medium-sized businesses. trixbox comes in two flavors: the open-source community edition and a hybrid-hosted, commercially-proven solution.
Fonality is happy to announce that a limited number of rooms will be available for this event at a preferred rate.
When making your reservation just mention you will be attending the "Fonality" event June 15 - 17.
Room Rates are $139 / night + applicaple state and local taxes, fees, and assessments.
To make reservations call the hotel directly:
Phone: (303) 438-6600